Free parent advocacy • Kent & Medway Enquiries welcome • acceptance depends on scope, conflict & capacity

How we help

The problems we can help you work through.

You may know the problem without knowing the name of the process. Choose the area that looks closest — we can work out the route from there.

01

SEND & EHCP

Evidence, annual reviews, unmet provision, unclear decisions and local-authority correspondence.

Explore SEND & EHCP →
02

School access & reasonable adjustments

Reduced timetables, attendance barriers, meetings, support needs and adjustments.

Explore school access →
03

Neurodevelopmental pathways

Autism/ADHD referral problems, assessment delays, prioritisation and professional evidence.

Explore pathways →
04

NHS Right to Choose

Patient-choice pathways, provider issues, referral problems, waiting-list decisions and escalation questions.

Explore Right to Choose →
05

NHS complaints, PALS & ICB

Turn a difficult experience into a focused complaint or escalation aimed at the organisation that can actually respond.

Explore NHS complaints →
06

Case organisation

Chronologies, evidence indexes, professional-evidence requests, document review and meeting preparation.

Use our practical tools →
Cross-system problems are normal.

A SEND issue may involve school evidence, a GP letter, a neurodevelopmental referral, social-care information and an NHS decision at the same time. We do not force every case into one neat silo before looking at it.

Still not sure which page applies?

That is fine. Start with the problem. Working out the route is part of the advocacy.

Check if we can help →

Local starting points

Kent and Medway use different local-authority routes.

Kent

Official Kent SEND routes plus the most relevant IYC guidance and tools.

Open Kent parent advocacy hub →

Medway

Official Medway SEND routes plus the most relevant IYC guidance and tools.

Open Medway parent advocacy hub →
Need help? Start here