Accessibility

The service should not require you to overcome another barrier just to ask for help.

We aim for clear language, predictable structure and flexible communication — including for parents who find long documents, telephone calls, uncertainty or executive-function demands difficult.

Website design

This site is being built towards WCAG 2.2 AA as a practical accessibility target. Current features include keyboard-visible focus, a skip link, semantic headings, responsive layouts, reduced-motion support, clear link wording and printable resources.

Communication adjustments

Plain-English explanations.
Written/email communication where reasonably possible.
Clear next-step summaries.
Avoiding repeated requests for information already provided where the case record can answer it.
Recording communication preferences once a case is opened.
Considering alternative formats or communication methods where reasonably possible.

Known limitations

The website is still developing. We have not yet completed a formal independent accessibility audit across every browser, screen reader and assistive technology.

Tell us about a barrier

If something on the website or in our communication creates an access problem, email hello@inyourcorner.org.uk and tell us what would make it easier.

Official sources / further reading

W3C Web Content Accessibility Guidelines (WCAG) 2.2 ↗

Process and policy can change. This page was reviewed 15 August 2026. Official sources take priority over this general information.