Impact & case studies
Show the work. Don't manufacture a success rate.
Case studies should explain what the problem was, what evidence existed, what advocacy changed and what the outcome actually was — including when the answer does not change.
Published case study • 001
When “wait” wasn't the end of the conversation.
A neurodevelopmental assessment prioritisation request was initially declined. The review route was identified, targeted professional evidence was gathered, and the clinical team later agreed the case met its criteria for an expedited appointment.
How we report impact
Show the process, not just the result.
Starting position
What had already happened before In Your Corner became involved?
What we identified
Decision, process, evidence gap, wrong route, unanswered question or missing professional input.
What happened next
Action taken, response received and the actual outcome — changed or unchanged.
What we measure
Impact is more than “won / lost”.
- Cases accepted, declined and signposted.
- Issue type and advocacy action.
- Evidence obtained or organised.
- Reviews and reconsiderations secured.
- Assessments expedited or decisions changed where this genuinely happens.
- Clear explanations obtained where a decision does not change.
- Provision/support changes.
- Time spent and case duration.
- Recurring system barriers and evidence gaps.
“Sometimes ‘no’ is the correct answer. Sometimes it is a decision made without all of the relevant evidence. Good advocacy is knowing the difference.”
In Your Corner advocacy principleCase-study privacy rule
We will not publish a child's story simply because it makes the service look effective. Case studies require explicit parent consent, careful anonymisation and removal of unnecessary health, education, social-care and safeguarding detail.