Free parent advocacy • Kent & Medway Enquiries welcome • acceptance depends on scope, conflict & capacity

Privacy

We should only ask for information we actually need.

Children's health, SEND, education and social-care information can be highly sensitive. Our approach is staged: first establish whether we can help, then agree how relevant evidence should be handled.

At first contact: tell us the problem, the outcome you are seeking, the organisation involved and any deadline. Please do not send a full medical, EHCP, social-care or safeguarding bundle just to ask whether we can help.

Who currently operates In Your Corner?

During the present founder-led stage, In Your Corner is operated by William McAllister as an independent volunteer-led project. The project's future legal/charitable structure is still being developed.

As the legal structure changes, this privacy information will be updated so it accurately identifies the organisation responsible for the information it holds.

Initial enquiries

If you email us, we receive the information you choose to include. For the first enquiry we ask you to keep this to the basic problem, desired outcome, organisation involved, any relevant deadline and any communication adjustment you need.

No full evidence bundle at first contact.

We first check scope, geography, conflict and capacity. An enquiry does not automatically become an advocacy case.

If a case is accepted

Accepted advocacy may require information about education, SEND, disability, health, neurodevelopmental pathways, social care or safeguarding. We will seek to limit this to information reasonably relevant to the agreed advocacy issue.

Before sensitive evidence is requested at scale, the secure case-storage and evidence-transfer arrangements must match the project's information-governance framework. Where a specific secure transfer route is agreed for your case, use that route rather than sending additional records elsewhere.

Why we may need information

To decide whether we can help

Scope, location, conflict, capacity, communication requirements and urgency/deadline information.

To provide agreed advocacy

Relevant correspondence, chronology, evidence, professional contacts, authority and case actions.

To operate the service safely

Complaints, conflicts, safeguarding, information-security incidents and organisational accountability records where applicable.

To understand impact

Case outcomes and service activity using only the information reasonably needed for that purpose.

Sharing information

Information should not be shared simply because another organisation asks for it. Where advocacy involves contacting a school, NHS service, local authority or another professional, the scope of authority and the information reasonably needed for that communication should be considered first.

There may also be circumstances where information needs to be shared without ordinary consent because of a safeguarding concern or another legal requirement. In Your Corner does not promise absolute confidentiality where sharing is lawfully necessary.

How long is information kept?

We aim not to keep personal information indefinitely. Different records may need different retention periods depending on their purpose, legal requirements, complaints/risk considerations and whether a case is still active.

The project's detailed retention schedule is being validated as the final case-management arrangements are implemented. Records that no longer have a justified purpose should be securely deleted rather than retained “just in case”.

Your information rights and privacy concerns

Data-protection law provides rights in relation to personal information. The right that applies can depend on the circumstances and the legal basis for the particular processing.

You can raise a privacy question, request access to information held about you, ask for inaccurate information to be corrected, or raise a data-protection complaint using the contact route below. We may need to verify identity before disclosing personal information.

Privacy contact

Email hello@inyourcorner.org.uk and put Privacy / data protection in the subject line.

Website data, cookies and analytics

This website does not currently use advertising trackers, behavioural advertising or a public sensitive-document upload form. The hosting provider may process routine technical/server information needed to deliver and secure the site.

If analytics, online forms, secure uploads or other tracking technologies are introduced later, this page and any cookie information will be updated before relying on them.

Keeping this notice accurate

This public notice describes the project's current operating position. It will be updated as the legal structure, secure case system, processors, retention rules and final casework lawful-basis mapping are settled.

Official privacy guidance

ICO — right to be informed / privacy information ↗ ICO — children and the UK GDPR ↗

Reviewed 15 August 2026. Official guidance takes priority where legal requirements change.

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