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EHC needs assessment refusal

Your assessment request was refused. Work out exactly why before deciding what to do next.

A refusal letter can trigger several routes at once: understanding the local authority's reasons, protecting mediation/appeal rights, checking the evidence and deciding whether advocacy or specialist SEND legal advice is needed.

In short: keep the decision letter, note the date, identify the exact reason for refusal and do not let evidence-gathering or informal discussions cause you to miss a mediation or tribunal deadline.

1. Pin down the decision

  • Keep the full decision letter and any attachments.
  • Record the date on the letter and the date you received it.
  • Highlight each reason the local authority gives for refusing to assess.
  • Separate what the letter says from what you were told verbally.
  • Check what mediation and appeal information came with the decision.

2. Compare each reason with the evidence

Do not respond by sending everything again. Map each refusal reason to the evidence that already exists, then identify what is missing or unclear.

Evidence already there

Which school, professional, health or family evidence directly answers the point made in the refusal?

Evidence gap

What does the decision-maker say is missing? Is the problem lack of evidence, unclear functional impact, support not yet evidenced, or something else?

Use the evidence tools:

Start with the EHC needs assessment evidence toolkit, then use the evidence organiser and professional evidence builder where needed.

3. Check the local route

Kent and Medway publish their own EHC assessment information and disagreement routes. Those local pages should be read alongside the national SEND Code of Practice and tribunal guidance.

Kent

Kent publishes the criteria it uses when deciding whether an EHC needs assessment is necessary, plus a mediation and appeals route.

Medway

Medway publishes its EHC assessment process, a parent request route and information about Way Forward meetings, mediation and tribunal appeals.

4. Protect the formal rights

A refusal to carry out an EHC needs assessment is one of the decisions that can be appealed to the SEND Tribunal. In most cases you must contact a mediation adviser before appealing. The decision letter and current GOV.UK tribunal guidance should be treated as the source of truth for the deadline and process.

Do not wait for IYC before protecting a deadline.

Advocacy, meetings or further correspondence do not automatically stop a mediation or tribunal deadline. If the case is becoming tribunal-focused, specialist SEND legal advice may be more appropriate.

How In Your Corner may help

  • Turn the refusal reasons into numbered questions.
  • Map the evidence against those reasons.
  • Build a chronology of support, reviews and decisions.
  • Help prepare focused correspondence or meeting questions.
  • Identify when the issue has moved beyond practical advocacy into specialist legal advice.
Written & reviewed by William McAllister, Founder, In Your Corner.

Practical parent-advocacy guidance, not legal or clinical advice. Reviewed 18 August 2026 against the official sources linked on this page. See how we write, check and correct guidance.

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